The brand names, logos, images and texts are the property of these third parties and their respective owners. cannot be held responsible or liable for the accuracy, correctness, usefulness or reliability of the data. The content displayed in the Directory consists of information from third parties, among others from publicly accessible sources, or from customers, who have a presentation page in our directory. Furthermore, when I phoned the store to let them know what had happened, I didn’t receive an apology, or even a perfunctory “How can we help you with this?” For the next 14 years of the life of my dog, Katie’s has lost a customer due to Emily.© 2023 All Rights reserved.Īt our purpose is to help people find great local businesses like dentists, hair stylists, restaurants, bars, hotels, local businesses. If there is an issue with matting anywhere on a dog, whether it’s a little, a lot, or inexplicably I expect an explanation or a discussion- something! I subsequently had to take my dog to the vet to have his ears shaved and his feet/nails reassessed. This last time, my dog came out smelling like he had been in a dirty cage and the groomer literally ran out of the store before eve n addressing either the matting or the smell. I took my dog there twice and both these times, the groomer left matting in the dogs hair both behind the ears and on the ears. I would have given one star if it weren’t for the store itself. The major exception is their grooming services. Katie’s pet depot is a lovely store - they have so many foods, treats, unusual items compared to other stores, and lovely staff.
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